S02E02: I'm Unhappy With My Estate Agent
The Property Podcast with Wards Estate Agent
Thursday, 10 October 2024 - 18 minutes
THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 2 - I’m Unhappy with My Current Estate Agent
**Key Points:**
1. **Estate Agency Agreements:**
- Read through agreements carefully.
- Understand terms like sole agency (one agent) vs multi-agency (multiple agents).
- Sole agency often gives a better impression and commitment but know how long you’re committed.
2. **Fees & Services:**
- Be clear on charges including VAT.
- Some services may incur extra fees (e.g., photography).
3. **Termination:**
- Notice periods are typically 14 days post-fixed term.
- Agents will charge if they introduced the buyer even privately sold properties under sole selling rights.
4. **Rights & Complaints:**
- Know your rights; all agents must belong to a redress scheme like The Property Ombudsman.
- Formalize complaints via email or letter if necessary before involving the ombudsman for unresolved issues.
5. **Switching Agents:**
– Ensure full release from previous agreement before signing new one.
– Obtain list of prospective buyers from outgoing agent for clarity in future dealings.
For trusted advice, visit The Property Ombudsman's website or contact their consumer guides directly for accurate information rather than relying solely on hearsay.
To sum up:
- Serve out required notice
- Get confirmation you're free to instruct another agent
- Keep track of applicants introduced by both old and new agents
Common misconceptions about estate agents include beliefs that they handle every aspect alone—many professionals play crucial roles in successful transactions.
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
